Privacy Policy
Effective Date: January 1, 2026
Last Updated: February 10, 2026
Harmony Hills Healing & Treatment ("we," "our," or "us") is committed to protecting the privacy and confidentiality of all individuals who visit our website or receive treatment at our Bakersfield, California facility. This Privacy Policy describes how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and date of birth when you contact us or submit an inquiry.
- Health Information: Medical history, substance use history, insurance information, and treatment-related data provided during the admissions process or treatment.
- Website Usage Data: IP address, browser type, pages viewed, time spent on site, and referring URLs collected through cookies and analytics tools.
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide information about our treatment programs
- Process admissions and verify insurance coverage
- Deliver medical treatment and clinical care at our facility
- Communicate with you regarding your treatment or aftercare
- Improve our website, services, and patient experience
- Comply with legal and regulatory obligations
3. HIPAA Compliance
Harmony Hills Healing & Treatment complies with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state privacy regulations regarding Protected Health Information (PHI).
- All patient health information is treated as confidential and protected under HIPAA regulations
- We maintain administrative, technical, and physical safeguards to protect PHI
- PHI is only disclosed with your written authorization, except as permitted or required by law
- Our staff receives regular HIPAA training and compliance education
4. Your Rights Regarding Health Information
Under HIPAA, you have the right to:
- Access: Request copies of your health records
- Amendment: Request corrections to your health information
- Restriction: Request restrictions on certain uses and disclosures of your PHI
- Confidential Communications: Request that we communicate with you through specific channels
- Accounting: Request an accounting of disclosures of your PHI
- Complaint: File a complaint if you believe your privacy rights have been violated
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- Treatment: With healthcare providers involved in your care
- Payment: With insurance companies for claims processing
- Operations: For quality improvement and compliance activities
- Legal Requirements: When required by law, court order, or regulatory authority
- Emergency: To prevent serious harm to you or others
6. 42 CFR Part 2 Compliance
As a substance use disorder treatment facility, Harmony Hills Healing & Treatment also complies with 42 CFR Part 2, which provides additional privacy protections for substance use disorder patient records. These federal regulations generally prohibit the disclosure of patient records without written consent, with limited exceptions.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Remember your preferences during visits
You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
8. Data Security
We implement industry-standard security measures to protect your information, including:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Access controls and authentication protocols
- Regular security assessments and updates
9. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
11. Contact Us
If you have questions about this Privacy Policy, your privacy rights, or wish to exercise your rights, contact us:
- Privacy Officer
Harmony Hills Healing & Treatment - Phone: (661) 605-2152
- Email: [email protected]
- Address: 2635 Mall View Rd, Bakersfield, CA 93306
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.